Privacy policy

Privacy & Data Policy

Kent Coastal Holiday Homes is committed to protecting your personal data.

This policy explains what information we collect, how we use it, and your rights under UK data protection law.

1. What Information We Collect We may collect:

• Name

• Email address

• Telephone number

• Address

• Booking details

• Payment confirmation information

We do not store card details.

2. How We Use Your Information

Your information is used solely for:

• Processing and managing bookings

• Guest communication before, during and after your stay

• Legal or regulatory requirements

We do not sell or share your data for marketing purposes.

3. Data Storage & Security

Guest information is stored securely and accessed only for legitimate booking administration purposes.

We take reasonable steps to protect your data from unauthorised access.

4. Data Retention

We retain booking records only as long as necessary for accounting, legal and administrative purposes.

5. Your Rights

Under UK GDPR you have the right to:

• Request access to your data

• Request correction of inaccurate information

• Request deletion where appropriate

• Withdraw consent (where applicable)

Requests can be made via the contact details below.

6. Contact

If you have any questions about this policy, please contact: admin@kentcoastalholidayhomes.com